ID cards
Request a current insurance identification card.
Email a Request →
Client service
Help with the policy you already have.
For policy documents, certificates, changes, billing questions, or claims guidance, contact our office and tell us what you need.
Certificates
Request proof of insurance for a customer, landlord, or other third party.
Email a Request →Policy changes
Add or remove a driver, vehicle, location, or other policy detail.
Email a Request →Billing questions
Get help understanding a statement, invoice, or payment schedule.
Email a Request →Claims guidance
People first. Coverage second.
If anyone is injured or in danger, contact emergency services first. When safe, take reasonable steps to prevent additional damage, document what happened, and contact the insurance carrier shown on your policy documents.
We can help you understand the next step.
The carrier handles the formal claim. Heritage Point can help identify the appropriate contact and explain what information may be requested.
Call (937) 546-8059